Privacy Policy

1. Please read carefully

Riviera Go! cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how Riviera Go! SARL collects, uses, and shares your Personal Information.

Prior to accessing or using our services, please read this policy and make sure you fully understand our practices in relation to your personal information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our services. If you have any questions or concerns regarding this policy, please contact us at anja.aila.com@gmail.com.

2. What type of information do we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

3. How do we collect such ‘Personal Information’

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

4. Why do we collect such ‘Personal Information’

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the services
To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

5. Where do we Store/Process your ‘Personal Information’

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

6. Communication from Riviera Go!

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

7. Use of cookies and other third-party technologies

The following cookies which are all essential will be placed during your visit on our website.

Cookie Name

Purpose

Duration

Cookie Type

XSRF-TOKEN

Cookie for fraud detection of calls

Session

Essential

Security Cookie for Hive (legacy)

Session

Essential

svSession

TS*

bSession

fedops.logger.sessionId

_wixAB3|*

server-session-bind

client-session-bind

Session cookie for identification

Performance cookie for rendering

Cookies for attack detection

Used for system effectiveness measurement

Tracking session errors and issues (resilience)

Cookie for site experiments

Cookie for API protection

6 months

24 hours

Session

24 hours

12 months

6 months

Session

Essential

If you want to learn more about the cookies we are using, we recommend clicking on the following link - All about cookies.

8. Your rights in relation to your ‘Personal Information’

If you don’t want us to process your data anymore or you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at anja.aila.com@gmail.com.

9. Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

10. Questions and how to contact us

If you have questions, you are invited to contact us at anja.aila.com@gmail.com.